Overview
The platform's pricing depends on multiple variables: service type, MAU package, payment period, and payment method. Sales managers explained costs to clients by showing them a Google Sheets table with formulas
The Problem
Clients didn't understand the calculation logic during meetings and asked for screenshots of the table
Commercial proposals sent later looked different and didn't contain all the information from the table
Managers spent time explaining the same basic things repeatedly
It was impossible to show in real-time how the price changed when parameters were adjusted
Solution
Key Decisions
Implementation
The calculator is integrated with a commercial proposal generation system in two languages (Russian/Kazakh). The manager configures parameters together with the client during the meeting, then generates a PDF with one button – the document captures the discussed configuration.
Impact
The tool became the primary sales tool for all HotKey Group managers. Instead of showing a spreadsheet and taking screenshots, managers present pricing through the interface, can discuss options with clients in real-time, and immediately formalize agreements in a proposal.
Additionally, the tool was used by internal teams (customer service, CEO) for quick price checks of specific configurations.